1
Log In to Your McLogan Account
Your rewards points are connected to your McLogan account. If you are not logged in, your points balance will not appear.
How to Redeem McLogan Rewards Points | Step by Step Guide
Everything You Need to Know About McLogan Rewards
Learn how to redeem your McLogan Rewards points, apply your discount code at checkout, earn more points, understand expiration rules, and troubleshoot common rewards issues.
Redeeming Rewards
How to Redeem Your McLogan Rewards Points
Follow these steps whenever you are ready to turn your points into savings.
2
Open the Rewards Panel
Select the orange Rewards button located at the bottom left of the McLogan website.
Your rewards dashboard displays your current points, expiration information, ways to earn points, and available rewards.
You can also open the rewards dashboard directly:
3
Select “Ways to Redeem”
Inside the Rewards panel, select Ways to redeem to see the rewards currently available to you.
4
Select the Reward You Want
Select View next to the coupon you want to redeem.
The reward details will show:
- The coupon amount
- The number of points required
- Any applicable reward conditions
- An orange Redeem button
Choose the reward amount that works best with your current points balance.
5
Redeem Your Points and Generate Your Code
Select Redeem. Your points will be deducted and a unique reward code will be generated immediately.
The confirmation screen will display:
- The reward you redeemed
- The number of points spent
- Your unique discount code
- A copy icon
- An Apply code button
Keep your code. Your discount code is also automatically emailed to you after redemption.
6
Apply the Reward Code at Checkout
You have two ways to use your reward code.
Only one discount code can be used per order. Reward codes cannot be stacked with promo codes or other discount codes.
7
Complete Checkout
Continue through checkout on McLogan.com as normal.
Before submitting payment, confirm your reward appears in the discount section. If your cart meets the reward conditions, the discount will be reflected before you complete your purchase.
Before You Redeem
Important Rewards Information
Keep these rules in mind when earning or redeeming McLogan Rewards.
Checkout on McLogan.com
Reward codes should be used when checking out directly on McLogan.com. Rewards are not supported through Shop App checkout.
One Discount Code Per Order
Reward codes cannot be combined with another promo code or discount code on the same order.
Eligible Items Only
Rewards apply only to eligible products. Some equipment and specialty items may be excluded.
One-Time Purchases
Rewards apply to qualifying one-time purchases. Once a reward code has been used, that code cannot be reused.
Save Your Reward Code
Once generated, your reward code can be saved and used on a future eligible order.
NET 30 Accounts
NET 30 accounts are not eligible to participate in McLogan Rewards.
Troubleshooting
Having Trouble With Your Rewards?
Open the issue below that best matches what you are experiencing.
I redeemed a reward, but I cannot find my code
Your reward code is emailed to you immediately after redemption. Check the inbox associated with your McLogan account.
You can also find unused or previously redeemed codes inside the Rewards dashboard under Your Rewards.
My rewards points are not showing
Check the following:
- Make sure you are logged into your McLogan account.
- Points cannot be added to purchases completed as a guest.
- Shop App purchases may not track rewards correctly.
- Your points may have expired after 6 months of inactivity.
- You may have used a different email address at checkout.
My reward code says invalid or does not apply
Common causes include:
- Another discount code is already applied to the order.
- You are attempting to combine the reward with a promo code.
- One or more items in your cart are not eligible.
- The reward code was not entered exactly as shown.
- You are checking out through Shop App instead of McLogan.com.
I redeemed the wrong amount of points
Reward codes cannot automatically be reversed after they are created. You can save the generated code for a future eligible order.
If you need a redeemed coupon reviewed for a possible refund to your rewards balance, email marketing@mclogan.com.
I do not see the Rewards button
The Rewards widget may be affected by:
- Ad blockers
- Cookie blockers
- Private browsing mode
- VPN extensions
- A heavily zoomed-in browser window
Refresh the page, return your browser zoom to its normal level, or try McLogan.com in a standard browser session or another browser.
Earn More
How to Earn McLogan Rewards Points
Build your rewards balance through eligible activities on McLogan.com.
1 Create a McLogan Account
2 Complete Eligible Purchases
3 Celebrate Your Birthday
4 Participate in Select Promotions
5 Leave Reviews During Eligible Campaigns
Your current points balance and available earning opportunities are always available inside the McLogan Rewards widget.
Rewards FAQ
Frequently Asked Questions
Answers to common questions about points, expiration, discount codes, and account eligibility.
Can I combine a reward code with a promo code?
No. Only one discount code can be used per order.
Do my McLogan Rewards points expire?
Yes. McLogan Rewards points expire after 6 months of inactivity on your rewards account.
If there is no qualifying rewards activity for six consecutive months, your entire points balance will reset to zero.
What counts as activity on my rewards account?
Activity is anything that changes your rewards points balance, including:
- Placing an eligible order that earns points
- Redeeming points for a reward or discount
- Receiving manually issued points from the McLogan team
As long as you earn, redeem, or receive points at least once every six months, your rewards balance remains active.
What counts as inactivity?
Your account is considered inactive when, during a six-month period, you:
- Do not earn any points
- Do not redeem any points
- Do not receive any manually issued points
If there is no rewards activity for six months, your points expire and your balance resets to zero.
Do individual points expire at different times?
No. Your entire points balance expires at once if your rewards account remains inactive for six months.
Individual points do not have separate expiration dates. The expiration date is based on your most recent rewards activity. Each time you earn or redeem points, the six-month inactivity period resets.
How will I know if my points are about to expire?
McLogan sends a reminder email approximately 30 days before your points are scheduled to expire.
To make sure you receive expiration reminders:
- Keep the email address on your McLogan account up to date.
- Check your spam or promotions folders if an email is missing.
I had points before and now my balance is zero. What happened?
If your account previously had points and now shows a balance of zero, the most likely reason is that there was no rewards activity for six months and your existing balance expired.
New eligible purchases will begin earning new points, which will create a new active rewards balance.
Can I use rewards points on equipment?
Some equipment and specialty products may be excluded from rewards.
Can I use rewards through Shop App checkout?
No. To apply your rewards discount, complete your purchase directly through McLogan.com.
Can I save my reward code and use it later?
Yes. An unused reward code can be saved for a future eligible order.
Can I use McLogan Rewards with a NET 30 account?
No. NET 30 accounts are not eligible for McLogan Rewards.
We’re Here to Help
If you still have questions about your rewards balance, a reward code, or your account history, contact the McLogan team for assistance.
